Customer First Framework

Complete Customer Service

Port Stephens Council is working towards delivering significant improvements in how we deal with customers and deliver services to our community by developing a Customer First Framework.

We want to hear from you about the issues you experience when dealing with Port Stephens Council and how you think we can improve your experience.

Please complete the survey below.



Port Stephens Council is working towards delivering significant improvements in how we deal with customers and deliver services to our community by developing a Customer First Framework.

We want to hear from you about the issues you experience when dealing with Port Stephens Council and how you think we can improve your experience.

Please complete the survey below.



  • CLOSED: This survey has concluded.

    Customer First Framework survey

    Welcome to Port Stephens Council's Customer First Framework survey, by taking the 5 to 10 minutes to complete this survey you are making a valuable contribution to the future direction of our Customer Service Framework..

    Welcome to Port Stephens Council's Customer First Framework survey, by taking the 5 to 10 minutes to complete this survey you are making a valuable contribution to the future direction of our Customer Service Framework..

    Complete Form